Q: What does "hypoallergenic" really mean for your earrings?
A: Many brands use "hypoallergenic" loosely, but we take it seriously. It means our jewelry is strictly nickel-free and lead-free—the two most common culprits for allergic reactions. We use premium 925 Sterling Silver or surgical-grade titanium steel for our bases, making them incredibly safe for sensitive ears.

Q: Will your jewelry turn my skin green?
A: No! The "green skin" effect is usually caused by cheap copper or brass reacting with sweat. Because we use high-quality 925 sterling silver and apply advanced Japanese plating technology (2-3x thicker than fast fashion standards), your skin is protected, and the jewelry retains its color.

Q: Are Czech glass earrings heavy to wear all day?
A: Not at all. One of the reasons we specifically source authentic Bohemian Czech glass is its perfect balance of high-refraction beauty and comfortable weight. Our drop earrings are designed for all-day wear without pulling or stretching your earlobes.

Q: Is the glass fragile? Will the color fade?
A: Czech glass is kiln-fired at extreme temperatures, making it highly durable for everyday wear. Unlike painted acrylic or plastic beads, the vibrant color is literally baked into the glass itself—meaning it will never peel, fade, or rub off.

Q: Can I wear my jewelry in the shower or while swimming?
A: We recommend taking your jewelry off before showering, swimming, or working out. While our glass beads are waterproof, prolonged exposure to harsh soaps, chlorine, or salty sweat can accelerate the natural oxidation of the sterling silver and wear down the gold plating.

Q: How do I clean my handcrafted pieces?
A: Keep it simple! Use a soft, dry microfiber cloth to gently polish the glass beads and metal. Avoid using harsh chemical dips or ultrasonic cleaners, as they can be too aggressive for handmade jewelry.

Q: Why does it take 4 to 8 days to process my order?
A: Because your jewelry isn't sitting on a dusty warehouse shelf. Every piece is handcrafted to order by our lead artisans. This 4-8 day timeline allows us to hand-select the beads, assemble the piece, and perform a rigorous 24-hour comfort test before shipping. True craftsmanship takes a little time, but it’s built to last.

Q: I want to buy this as a gift. Can the size be adjusted?
A: Yes! Because we make everything by hand in our studio, we offer flexibility that mass-produced brands cannot. If you need a slightly shorter necklace chain or a different earring back, simply leave a note at checkout or contact our support team. We're here to make your gift perfect.